1. Getting Started
When a customer signs up for our service, we set our appointment system to
automatically retrieve their listings from the MLS. This retrieval process runs at frequent
intervals so that our system is kept up-to-date with new or changed listings. In the MLS listing,
our 'appointment line' telephone number is entered as the number to call for appointments. Using the
Showing Solutions web site, agents or staff members enter the showing instructions for their
listings, and we're ready to go.

2. Showing Requests, Communication & Follow Up
When agents wish to show your listings, they simply call SHOWING SOLUTIONS instead of your office.
Our showing specialists handle all the details - checking schedules and instructions, contacting sellers,
and making any necessary callbacks to the showing agent or their office. Once an appointment is confirmed,
E-mail notifications and reminders are automatically sent to the listing agent, showing agent and homeowner.

Immediately after a showing, another E-Mail message is sent to the showing agent requesting feedback on the showing. With just one click, agents are directed to our web-site where they can enter their feedback. By using e-mail, the SHOWING SOLUTIONS system enables agents to submit feedback at their convenience - promoting greater feedback response rates.

3. Monitoring, Reporting, and Seller Access
Keeping tabs of the showings on your listings is easier than ever through SHOWING SOLUTIONS web-site. Intuitive work flow design allows you to check the showings log, review and edit feedback, even generate a market-wide showings graph, all with a few clicks of the mouse. Listing agents can even create their own customized feedback questionaires. Additionally, agents have the option to grant access to SHOWING SOLUTIONS web site to their sellers. This provides sellers with 24/7 access to the showing schedule for their property.